Do you record your business conversations?If not, here is why it is all important that you have an audio recording of your business communications. Thanks to the opening up of global trade regulations and the influx of outsourcing, more and more businesses have a presence across the globe. And most business deals, pacts and partnerships are more often than not conducted and agreed on a transatlantic phone call or a video call.
A recording of your conversation is not an added advantage but mandatory to avoid disputes and lawsuits later on.
Why is a recording essential?
A recording of your business communication is essential as it is not humanely possible to remember every word you uttered during a business call! A recording of all your electronic business communication serve as a legal proof and can also prevent you from shelling out time and dollars, trying to remember or debating over, trivial issues.
It doesn’t take an expert to figure out that, most brilliant ideas and suggestions, made at the conference room hardly make their way to employee’s desks! An audio or video recording can be a smart way of making sure that, that interesting idea gets implemented rather than remaining a vague memory few weeks later.
Confounded about the ethicality of the issue?!
“I usually record all my sales meetings, board meets, presentations, conference calls and when I listen to the recordings later, I feel like an eavesdropper or a seedy secret agent” says Mr. David who runs an advertisement firm. But the fact of the matter is that recording conversations has become a necessary evil in the business set up. If it makes you feel queasy, know that arguing about a conversation you had is certainly not a very pleasant or ethical option either.
Wondering if it’s legal in the first place
It certainly is, but the regulations and laws change from place to place, and recording telephonic business conversations comes with a whole baggage of legal ramifications. There are some states that require the consent of all people involved in a conversation like California, Washington, Nevada, and in some states like Alabama, New York the consent of one person involved in a telephonic conversation is enough.
It can get a little confusing (not to mention scary) if you make a business call from New York to your vendor in California. Legal expert’s advice to get the express consent of all parties involved in the telephone call if you don’t want to risk being on the wrong side of federal wiretapping laws.
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